Effective Date: November 2025
Last Updated: October 2026
Entity: OneBiz — owned and operated by TNIT
At OneBiz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website (www.onebiz.co.in) or engage with our services. This Policy is published in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the rules made thereunder.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and business details provided through forms or WhatsApp.
Service Information: Documents and details shared for compliance, registration, or consultation purposes.
Technical Information: IP address, browser type, device details, and usage data collected via analytics tools.
2. How We Use Your Information
Your information is used strictly for:
Providing requested services (registration, compliance, DSC, accounting, etc.)
Communication, updates, and customer support
Sending invoices, proposals, or legal documentation
Improving website experience and service quality
Meeting statutory, regulatory, and audit obligations applicable to us
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
3. Consent and Lawful Basis
We process your personal data on the basis of the consent you provide when you submit an enquiry, engage our services, or communicate with us. You may withdraw your consent at any time by writing to us at the contact details below. Withdrawal of consent may prevent us from continuing to provide services that depend on that data, and we will inform you of the consequences before acting on the request.
4. Data Retention
We retain personal data only for as long as it is necessary for the purpose for which it was collected, or for such longer period as is required under applicable law. In practice this means service records and statutory filings are retained for the period prescribed by the relevant statute or professional standard, after which they are securely deleted or anonymised.
5. Data Protection and Security
We employ reasonable technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Sensitive files and communication channels are encrypted where applicable. Access to your data is restricted to personnel and authorised professionals who require it to perform the engagement.
While we take these measures, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies and similar technologies to enhance user experience and analyse site performance. You can modify your browser settings to disable cookies; however, some parts of the website may not function as intended.
7. Disclosure to Third Parties
We may share your information with:
Government and statutory authorities (such as the MCA, GST, Income Tax, IP India, and other regulators) where required to deliver a service you have engaged us for.
Service providers and processors who assist us with hosting, analytics, email delivery, payment collection, and document storage, strictly for the purposes described in this Policy.
Professional advisers (such as chartered accountants, company secretaries, and legal advisors) engaged to complete your mandate.
Authorities, where disclosure is required by law, court order, or to establish, exercise, or defend a legal claim.
All such recipients are expected to keep your information confidential and to use it only for the purpose for which it was shared.
8. International Transfers
Our infrastructure and service providers may process or store data on servers located outside India. Where such transfers occur, we take reasonable steps to ensure your data continues to receive protections consistent with this Policy and applicable law.
9. Your Rights
Subject to applicable law, you have the right to:
Access the personal data we hold about you and obtain a summary of it
Request correction or updating of inaccurate or incomplete data
Request erasure of your personal data, where it is no longer required
Withdraw consent as described in Section 3
Nominate another individual to exercise your rights in the event of death or incapacity
Raise a grievance with us, and to escalate it to the Data Protection Board of India if unresolved
To exercise any of these rights, write to us at support@onebiz.co.in. We will respond within the timeframe prescribed by applicable law. Please note that certain data may be exempt from these rights where retention is required by law or by a statutory authority.
10. Children’s Data
Our website and services are directed at businesses and adults. We do not knowingly collect personal data of individuals below the age of 18 without verifiable parental or guardian consent. If you believe we hold such data, please contact us so we can take appropriate action.
11. Data Breach Notification
In the event of a personal data breach, we will take prompt steps to contain and assess the incident and notify the relevant authorities and affected individuals where required by applicable law.
12. Third-Party Links
Our site may include links to external websites, including government portals. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies independently.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The revised version will be published on this page with an updated “Last Updated” date, and continued use of the website constitutes acceptance of the revised Policy.
14. Grievance Redressal
Any complaint, concern, or query regarding the handling of your personal data may be addressed to our Grievance Officer (Data Protection Contact):
Email: support@onebiz.co.in
Phone: +91 9152322131
Address: G-141, B Wing, Express Zone, Western Express Highway, Goregaon East, Mumbai – 400063, Maharashtra, India
15. Governing Law
This Privacy Policy is governed by the laws of India, and any dispute arising in relation to it shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.